Terms & Conditions


These Terms and Conditions set out the terms that govern your use of KlapDealz.com and the KlapDealz mobile site or application (the “KlapDealz sites” or the “sites”) and all products and services provided through the KlapDealz sites, whether you may use it as a guest or a registered user. KlapDealz sites are operated by KlapDealz Pte. Ltd. (“KlapDealz,” “we”, or “our”).

These terms of service incorporate the entirety of the KlapDealz privacy policy. By accessing and using the sites, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you should cease using the sites immediately.

We reserve the right to add, delete, or amend the terms of service at any time at our sole discretion, without prior notice to you by posting changes online. As such, you should check these Terms and Conditions from time to time for such changes.


The following terms shall have the following respective meanings:

“Service Partner” means a third party who shall provide service and/or goods for which a Reservation or Booking may be done.

“Reservation” or “Booking” means your confirmation to avail the service and/or goods offered or provided by the Service Partner.

1. Site content

Our sites, including without limitation the text, graphics, photographs, software, video and audio content, and the content that appear on the website or mobile site (the “site content”), is owned by or licensed to KlapDealz, and is subject to copyright and other intellectual property rights under Singapore laws. You may not re-post, republish, reproduce or copy the site content to other web sites, mobile applications, or otherwise, without our prior written consent. You cannot sell, or distribute site content to third parties, prepare derivative works of or otherwise exploit content without our prior written permission. Also, having submitted such a request for permission, we have no obligation to grant you permission to re-post, republish, reproduce, copy, sell, distribute, prepare derivative works of or otherwise exploit site content. All of the KlapDealz trademarks, service marks and logos are owned by or licensed to KlapDealz and may not be used for any purpose without our prior written consent.

We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the sites will be free of faults. In the event of any error or fault, you should report it by email at hello@klapdealz.com

2. Permitted use of sites

Our sites are designed to offer you services of our service partners, which may include a discount. You agree not to use the sites in any manner that could damage, disable, overburden, corrupt or impair any server, or the network(s) connected to any of our server, or interfere with any other party’s use and enjoyment of the sites. You may not attempt to gain unauthorized access to any portion of the sites, other accounts, computer systems, or networks connected to any KlapDealz’ server, through hacking, password or data mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available to you on the sites. You will not link to any part of the sites if such activity is illegal, will cause damage to, or will otherwise harm KlapDealz or any other party. Moreover, we reserve the right in our sole discretion to disable or otherwise terminate your use of the sites, or any links you make to the sites, or request you to do the same. We reserve all rights in the KlapDealz sites not expressly granted to you by these terms of service.

To use our sites, you will require internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone costs, telecommunications costs or other costs that you may incur in connection with the same.

3. Reservations, bookings, credits, and cancellation policy

Reservations or Bookings: We provide the reservation or booking program to our customers but do not guarantee the reservations, bookings or discounts provided by our service partner. We are not responsible for the quality of service, eligibility, or termination of the service partner or their reservation or booking. It is at the discretion of the service partner to determine whether the reservation or booking can be combined with any other promotions, vouchers or third party coupons. It is at the discretion of the service partner to honour the reservation or booking if you reach the service partner site before or after the reservation or booking date and time. You hereby acknowledge that the service partners will have their own applicable terms and conditions in related to the acceptance of reservation or booking, in which you agree to and shall abide by those terms and conditions. Prior to reservation or booking, it is your responsibility to ensure that the services available through our sites meet your specific requirements.

However, we may terminate your use of the sites and prohibit you from making further reservations or bookings for any reason that we may consider inappropriate or not in the spirit of our service offering and at our sole discretion. Such actions include but are not limited to: changing the time or date of a reservation or booking more than five times; contacting our service partners directly to attempt to modify the time, date or other parameters of a reservation or booking; arriving at service partner site at a time or with a party size other than that specified in your reservation or booking confirmation and requesting a discount; failing to cancel a reservation or booking which you do not plan to attend (“no-showing”); committing fraud of any kind with regards to your obligation to pay the service partner in full for services rendered, whether you may like it or not.

Your reservation or booking is only valid at the location and city of service partner you have chosen at the time of reservation or booking. The service partner may choose to decline the service at any other branch or location, in case the service partner has multiple outlets. If you choose to make reservations or bookings from locations outside the listed cities, you hereby agree that you do so, on your own initiative, are aware of the requirements to avail the service and are responsible for the consequences and for the compliance of with all applicable laws.

Referral program: We reserve the right to at any time without notice, change the terms applicable to referral program, including expiration period, and/or your ability to redeem existing referral credits.

Cancellations: Our permitted cancellations are the ones made at least 60 minutes prior to your reservation or booking time. Any other cancellations made should be with mutual consent of the service partner and/or you may need to pay or reimburse the service partner as per the charges agreed at the time of booking or any loss incurred by them.

4. User accounts

Account: For your convenience, if you create a user account on our sites, you agree to complete the registration process by providing current, complete, and accurate information on our sites. You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your account, either with or without your knowledge. In addition, you may be held liable for any losses incurred by KlapDealz, our service partners or another party due to someone else using your account. You may not use anyone else’s account at any time. We reserve the right to close your account if you are seen to be using Proxy IPs in order to attempt to hide the use of multiple registration accounts or try to disrupt the sites in any way.

User content: You acknowledge that you are responsible for any content you may submit through the sites, including the legality, reliability, appropriateness, originality and copyright of any such content. With respect to any content you submit or make available through the sites (other than personal information, which is handled in accordance with the privacy policy), you grant KlapDealz a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such content or any part of such content, in any media. You hereby represent, warrant and covenant that any content you provide does not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant such a license to KlapDealz.

5. Privacy notice

A copy of KlapDealz’ privacy policy that applies to the collection, use, disclosure and other processing of personal information by KlapDealz is posted on the sites. These terms of service incorporate the entirety of the KlapDealz privacy policy. You consent to any personal information we may obtain about you (either via the KlapDealz sites, by email, telephone, or any other means) being collected, stored and otherwise processed in accordance with the terms of the privacy policy.

6. Claim of copyright infringement

We respect the intellectual property of others. If you believe in good faith that any site content, or other matter posted on the sites infringes the copyright in a work you own, please contact, with correspondence containing the following:

A written correspondence with physical signature of the owner, or a person authorized to act on behalf of the owner, of the copyright that is allegedly infringed; identification of the copyrighted work allegedly infringed;

identifying information reasonably sufficient to allow determination by KlapDealz of the location of the material that is allegedly infringing; information reasonably sufficient to permit KlapDealz to contact you; a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You acknowledge that if you fail to comply with all of the requirements of this section, your notice or correspondence may not be valid. For any questions regarding this procedure, or to submit a complaint, please contact KlapDealz by email or written letter.

7. Links to other websites/ mobile sites

Our sites may contain advertisements, promotions and/or links to other sites (“third party sites”). These links are provided solely for your convenience. We do not endorse, sanction or verify the accuracy or ownership of the information contained in the advertisements, promotions or the content of any third party sites or any products or services advertised on third party sites. If you decide to leave the sites and navigate to third party sites, or install any applications, software or download content from any such websites or mobile sites, you would do so at your own wish and risk. Once you access a third party site through a link on the KlapDealz sites, you may no longer be protected by these terms of service and you may be subject to the terms of service and other conditions of such third party sites. You should review the applicable terms and policies, including privacy and data gathering practices, of any such site to which you navigate to from the KlapDealz sites, or relating to any applications you use or install from such third party sites. Concerns regarding a third party site should be directed to the third party site itself. KlapDealz bears no responsibility for any action associated with any third party site. Moreover, KlapDealz does not imply an affiliation with any third party site.

8. Limitation of liability

You agree KlapDealz will not be held liable for any loss or damage incurred as a result of use of the sites or services. You understand we are not the seller of the goods or services advertised on the sites. We are a service provider and transaction handler for third party merchants (“service partners”). We are not the agent of any service partner and take no responsibility for the services or products for which service partner provides. We have the right at any time to change, modify, correct, add to, discontinue, or retire any aspect or feature of the sites, including, but not limited to, hours of availability, equipment needed for access or use, or the availability of the sites (or any part thereof) on any particular device or communications service. We have no obligation to provide you with notice of any such changes, and we are under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes, and/or enhancements of the sites.

9. Indemnification

You irrevocably and unconditionally agree to defend, indemnify, and hold harmless KlapDealz and its directors, officers, employees, agents and representatives from all liabilities, claims, damages, losses, and expenses, including attorneys’ fees that arise from your use of the sites. KlapDealz reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with KlapDealz in asserting any available defences.

10. Transfers

You agree that we may assign, novate, transfer or otherwise deal with all or any of its rights and/or obligations under the Terms of Service without your (or any other person’s) consent. You agree to comply with any reasonable request, we may have to give effect to such assignment or perforating any action as we may require in this regard. We may transfer information about you to another company in connection with a merger, sale or acquisition by or of KlapDealz. We will use reasonable efforts to notify you before information about you is transferred.

11. Confirmations and Subscriptions Communication

As a confirmation of reservation or booking, we may send you a confirmation email or SMS as per the email address or mobile number provided at the time of reservation or booking. Any failure of any telecommunications or computer system may result in the failure of such email or SMS reaching you. You acknowledge and agree that such electronic transmission and services are subject to delay, interruption or breakdown for a variety of reason. You may log in to your account or contact us to check the status of the reservations or bookings.

We reserve the right to send you administrative and/or promotional communication by email or SMS, which may contain information related to account activity as well as updates about our services, website and/or service partners. You may choose to opt out of the promotional communication by clicking the unsubscribe link at the bottom of any such communication.

12. Disclosure of Information

Authorisation to Disclose: You agree and acknowledge that we are authorised to disclose any information a) to actual or proposed assignee of KlapDealz, b) to any of our office, branch, affiliate, subsidiary, employee or agent, c) to any of our auditors or professional advisors, d) to any of our third party or third party service or system provider, e) to any person when required to do so pursuant to any court process, law enforcement authorities or in accordance with the Laws of applicable jurisdiction and f) to any local or foreign authority with whom KlapDealz has an agreement or arrangement which requires customer or account information to be disclosed.

13. Privacy policy

We are committed to protecting your privacy and only limited to our sites. We may require you to submit certain personal information, which is information that personally identifies you, including, your first and last name, e-mail address, birthdates, username and password, telephone, credit card information and mailing address. You are responsible for ensuring the accuracy of the personal information you submit. We may also collect non-personal information about your use of our sites using:

a) Cookies: we use “cookies” to customize your experience on the sites and, to store your password so you do not have to re-enter it each time you visit the sites. “Cookies” are small computer files that are transferred to your computer’s hard drive that contain information such as your user id, user preferences, the pages you’ve visited and the activities you’ve performed while using the sites. We do not link non-personal information from cookies to personal information. You may block cookies or delete cookies from your hard drive; however, by disabling cookies, you may not have access to all of the features of the sites or apps. Some of our service partners and our affiliates also use cookies to provide us with anonymous data and information regarding your use of the sites, apps and our services. We do not have access or control over these cookies, our privacy policy does not cover the use of such cookies.

b) Web beacons: We or our third party tracking utility company also use “web beacons” to collect anonymous information about your use of our sites and the websites of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. Web beacons are tiny graphic image files embedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people open our emails, are using our sites and services, and selected affiliates’, sponsors’, and advertisers’ sites and communications, and for what purposes. Our web beacons are not used to track your activity outside of our sites or apps, or those of our affiliates’ or sponsors’. We do not link non-personal information from web beacons to personal information without your permission, except in connection with our marketing, promotion, or similar initiatives alone or jointly with our business partners and affiliates.

c) Traffic data: We automatically track and collect the following categories of information when you visit our website or apps: (1) IP addresses; (2) domain servers; (3) types of computers accessing the website; (4) types of web browsers used to access the website; (5) referring source which may have sent you to the website; and (6) other information associated with the interaction of your browser and the website (collectively “traffic data”). We do not link non-personal information from traffic data to personal information without your permission, except in connection with our marketing, promotion, or similar initiatives alone or jointly with our service partners and affiliates.

d) Market research: From time to time, we, or our contractors and affiliates acting on our behalf, may conduct online research in order to gather feedback about our site and services, our affiliates and sponsors through email invitations, pop-up surveys, online focus groups, and social networks. When participating in such feedback, we may ask you to submit personal information. This personal information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by an affiliate or other third party, aggregate information of the survey results is reported to the sponsor. Personal information collected through market research will be used only by us, our affiliates, our service providers and contractors, and successors and assigns, and will not otherwise be given or sold to another third party without your consent or as otherwise permitted by this terms and conditions. We will not knowingly accept survey responses from or conduct interviews with any person under the age of

18. In addition to collecting survey responses from our members, cookies may be used to authenticate respondents or to help you pick up where you left off in a survey. If you have cookies disabled you may not be able to participate in some studies. Cookies may be used to connect survey data with our site usage characteristics. You will be notified when we would like to use cookies in this way and your consent will be requested for these cookies.

e) Service partner feedback: We will collect feedback from our service partners about our users in order to protect the property and rights of the company and/or our service partner, to protect the safety of the public, service partner employees or any person, or to prevent or end activity we consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.

We may use your contact data to send you information about us and our affiliates, or our products or services, to contact you when necessary and in conjunction with your use of certain services. We may use your traffic data to customize and tailor your experience on the sites, in emails and in other communications, displaying content, products or services that we think you might be interested in and according to your preferences.

14. Force Majeure

We shall not be liable for any breach of our obligations under this service agreement where we are hindered or prevented from carrying out our obligations by any cause outside our reasonable control, including by lightning, fire, flood, extremely severe weather, strike, lock-out, labour dispute, act of God, war, riot, civil commotion, malicious damage, failure of any telecommunications or computer system, compliance with any law, accident (or by any damage caused by such events).

15. Governing law and jurisdiction

All disputes arising out of, relating to or connected with these terms of service, privacy policy, or your use of any part of the KlapDealz sites, shall be referred to and finally resolved by arbitration under the rules of Singapore. The seat of arbitration shall be Singapore. The language to be used in the arbitral proceedings shall be English. All disputes in arbitration will be handled solely between the named parties, and not on any representative of class basis. Notwithstanding any other provision of these terms of service, to the extent that you have in any manner violated or threatened to violate KlapDealz’s intellectual property rights, KlapDealz reserves the right to seek injunctive or other appropriate relief in any court in Singapore, and you consent to exclusive jurisdiction and venue in such courts.